E-commerce scams, delivery issues, fake products, and refund problems
Consumer complaints about online retailers, e-commerce platforms, delivery services, and digital marketplaces. Common issues include non-delivery of products, counterfeit items, unauthorized charges, and difficult refund processes.
These trusted government agencies and nonprofit organizations can help you file complaints, report fraud, and protect your consumer rights. All links open in new tabs for your convenience.
Federal Trade Commission (FTC)
File complaints with the FTC
USConsumer Financial Protection Bureau
Financial consumer protection
USFBI Internet Crime Center (IC3)
Report internet crimes and cyber fraud
USFCC Consumer Complaints
Telecom and broadcasting complaints
USNHTSA Vehicle Safety
Vehicle safety and auto complaints
USState Attorney General
File state-level consumer complaints
USSEC Investor Complaints
Report securities fraud and investment scams
USFDA MedWatch
Report medical product safety issues
USUSPS Postal Inspection
Report mail fraud and postal crimes
USDOT Aviation Consumer
Airline and aviation complaints
USBetter Business Bureau (BBB)
Business reviews and dispute resolution
USConsumer Reports
Independent product testing and reviews
USNational Consumer League
America's oldest consumer organization
USConsumer Action
Consumer education and advocacy
USPublic Citizen
Consumer rights advocacy
USEuropean Consumer Centre
EU online dispute resolution
EUUK Citizens Advice
UK consumer advice and complaints
UKACCC Australia
Australian Competition & Consumer Commission
AUPROFECO Mexico
Mexico consumer protection agency
MXConsumer Affairs Canada
Canadian consumer protection
CAFINRA BrokerCheck
Research investment professionals
USNMLS Consumer Access
Verify mortgage lenders and loan officers
USState Insurance Departments
Insurance complaints by state
USeconsumer.gov
International consumer complaint network
INTLegal Aid Society
Free legal assistance for consumers
USNational Association of Consumer Advocates
Find a consumer attorney
USConsumer Law Center
National Consumer Law Center
USAARP Fraud Watch Network
Scam alerts and fraud prevention
USIdentity Theft Resource Center
Identity theft assistance
USAnti-Phishing Working Group
Report phishing attacks
INTScamWatch Australia
Australian scam reporting
AUAction Fraud UK
UK fraud reporting center
UKCompetition Bureau Canada
Canadian competition and consumer affairs
CAConsumer Protection NZ
New Zealand consumer protection
NZConsumer Forum India
India consumer helpline
INSERNAC Chile
Chile consumer protection
CLConsumer Korea
Korea Consumer Agency
KRJapan Consumer Affairs
Japan Consumer Affairs Agency
JPDun & Bradstreet
Business verification and credit reports
USTrustpilot
Customer reviews platform
INTGlassdoor
Company reviews and salaries
USSitejabber
Website reviews and ratings
USReddit Scams
Community scam awareness and reporting
INTQuora Consumer Issues
Consumer Q&A community
INTIRS Tax Scam Alerts
Tax fraud and scam alerts
USSocial Security Fraud
Report Social Security fraud
USVA Inspector General
Report VA fraud and abuse
USHUD Housing Fraud
Housing and real estate fraud
USEPA Environmental Tips
Report environmental violations
USOSHA Complaints
Workplace safety complaints
USEEOC Discrimination
Employment discrimination complaints
USDoL Wage Complaints
Wage and labor violations
USUK Trading Standards
UK consumer protection enforcement
UKGermany Verbraucherzentrale
German consumer advice center
DEFrance DGCCRF
French consumer protection
FRItaly AGCM
Italian competition authority
ITSpain AECOSAN
Spanish consumer affairs
ESNetherlands ACM
Dutch consumer & market authority
NLSweden Konsumentverket
Swedish consumer agency
SESingapore CASE
Singapore consumer association
SGHong Kong Consumer Council
Hong Kong consumer protection
HKTaiwan Consumer Protection
Taiwan consumer protection committee
TWMalaysia KPDNHEP
Malaysia consumer affairs
MYBrazil Procon
Brazil consumer protection
BRArgentina Defensa Consumidor
Argentina consumer defense
ARColombia SIC
Colombia consumer protection
COUAE Consumer Rights
UAE consumer protection
AESaudi Commerce Ministry
Saudi consumer protection
SASouth Africa NCC
SA National Consumer Commission
ZACISA Reporting
Cybersecurity incident reporting
USHave I Been Pwned
Check if your data was breached
INTGoogle Safe Browsing
Report phishing websites
INTMicrosoft Report
Report malicious websites
INTPhishTank
Community phishing database
INTNCUA Credit Union
Credit union complaints
USCFTC Commodities
Commodities fraud reporting
USFinCEN Tips
Financial crimes network
USSIPC Investor
Securities investor protection
USNAIC Insurance
Insurance regulatory info
USJoint Commission
Hospital quality complaints
USAMA Patient Resources
Medical advocacy resources
USDept of Education
Student loan complaints
USVA Education Benefits
GI Bill and education benefits
USYelp
Local business reviews
USGoogle Business
Google business profiles
INTPissedConsumer
Consumer complaint platform
USComplaintsBoard
Consumer complaints forum
US