Privacy Policy

1. Introduction

ripoff.ai (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, password when you create an account
• Report Content: Details you include in reports, including descriptions, evidence, and contact information
• Communications: Messages you send to us or other users

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: IP address, browser type, operating system
• Cookies: We use cookies and similar technologies for functionality and analytics

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process and publish reports
• Communicate with you about your account and reports
• Improve our platform and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We may share your information:

• Public Reports: Information in your reports is publicly visible unless you choose anonymous submission
• Service Providers: Third parties who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

5. Anonymous Reporting

If you choose to file a report anonymously, your name and contact information will not be displayed publicly. However, we may retain this information internally for verification and legal purposes.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Reports remain on the platform indefinitely unless removed pursuant to our policies or legal requirements.

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications
• Export your data

8. Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or prominent notice on our platform.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@ripoff.ai
Address: 123 Consumer Way, San Francisco, CA 94102