Terms of Service
Last updated: March 20, 2026
1. Acceptance of Terms
By accessing and using ripoff.ai (“the Platform”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
ripoff.ai is a consumer reporting platform that allows users to submit, view, and search consumer complaints and reports about businesses and individuals. We provide a venue for consumers to share their experiences but do not independently verify the accuracy of submitted reports.
3. User Accounts
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate and complete information when creating an account.
4. User Content
When you submit a report or comment, you grant ripoff.ai a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content on our platform. You represent that:
- Your content is based on your genuine experience
- Your content does not contain false statements of fact
- Your content does not violate any laws or third-party rights
- Your content complies with our Content Guidelines
5. Prohibited Conduct
You agree not to:
- Submit false, misleading, or defamatory content
- Harass, threaten, or intimidate any person
- Impersonate another person or entity
- Use the platform for any illegal purpose
- Attempt to manipulate or game our systems
- Circumvent any security measures
6. Business Responses
Businesses that are the subject of reports may respond to those reports. Business responses must be factual and professional. We reserve the right to remove responses that violate our guidelines.
7. Disclaimer of Warranties
THE PLATFORM IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE PLATFORM.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIPOFF.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.
9. Indemnification
You agree to indemnify and hold harmless ripoff.ai and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the platform or violation of these terms.
10. Modifications
We reserve the right to modify these terms at any time. We will notify users of material changes via email or prominent notice on the platform. Continued use after changes constitutes acceptance of the new terms.
11. Termination
We may terminate or suspend your access to the platform at any time, with or without cause, with or without notice.
12. Governing Law
These terms are governed by the laws of the State of California, without regard to conflict of law principles.
13. Contact
For questions about these terms, please contact us at legal@ripoff.ai.